{"id":729,"date":"2024-08-13T16:20:46","date_gmt":"2024-08-13T20:20:46","guid":{"rendered":"https:\/\/devserver.genpos.com\/?page_id=729"},"modified":"2025-06-02T09:50:44","modified_gmt":"2025-06-02T13:50:44","slug":"support","status":"publish","type":"page","link":"https:\/\/www.genpos.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
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\n\t\t\t\t\t\tSupport & Service\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t
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<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tTo get help on our products \t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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  • \n\t\t\t\t\t
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    Need Help ?<\/h1>\n

    support @ genpos.com<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t<\/ul>\t\t\t\t
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    1. <\/a><\/li>\n\t\t\t\t\t\t\t\t\t<\/ol>\n\n\t\t\t\t
      \n\t\t\t\t\t\n\t\t\t\t\t\t<\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t
      \n\t\t\t\t\t\n\t\t\t\t\t\t<\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div>
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      \n\t

      GenPOS technical support is reserved for existing GenPOS customers, as well as our authorized Eclipse\u2122 resellers and partners only.<\/strong><\/span><\/h4>\n

      If you are a business owner or user of the equipment and software, please contact your POS reseller for assistance with Eclipse\u2122 products.<\/strong><\/span><\/h4>\n<\/div>\n<\/div><\/div><\/div>
      <\/div>
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      \n\t\t\t\t\tLooking for drivers ? \t\t\t\t<\/h5>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t
      \n\t\t\t\n\t\t\n\t\t\t<\/span>\n\t\t\tGo to the drivers page\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div><\/div><\/div><\/div>
      <\/div>
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      \n\t\t\t\t\tNeed to make an RMA request? \t\t\t\t<\/h5>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t
      \n\t\t\t\n\t\t\n\t\t\t<\/span>\n\t\t\tGo to our RMA form\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div><\/div><\/div><\/div>
      <\/div><\/div><\/div><\/div><\/div><\/div><\/div>
      <\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

      Le support technique de GenPOS est r\u00e9serv\u00e9 aux clients existants de GenPOS, ainsi qu\u2019\u00e0 nos revendeurs et partenaires autoris\u00e9s Eclipse\u2122\u00a0seulement. Si vous \u00eates un propri\u00e9taire de commerce ou un utilisateur des \u00e9quipements et logiciels, veuillez communiquer avec votre revendeur POS pour de l\u2019aide avec les produits Eclipse\u2122.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-729","page","type-page","status-publish","hentry","post"],"_links":{"self":[{"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/pages\/729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/comments?post=729"}],"version-history":[{"count":1,"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/pages\/729\/revisions"}],"predecessor-version":[{"id":2640,"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/pages\/729\/revisions\/2640"}],"wp:attachment":[{"href":"https:\/\/www.genpos.com\/en\/wp-json\/wp\/v2\/media?parent=729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}